04 — Voice
The line answers. A person can take over.
Missed calls. After hours. Overflow. The desk greets with your script, finds out what they need, takes a name and number, and routes the call. A human can pick up at any point you set.
What we build
- An answering line that can talk, not a menu of six buttons
- Appointments. FAQ from documents you approve
- Qualification. Transfer. Voicemail
- Hours you define. English and other languages if the brief says so
How the job runs
- You give the number, or we provision one
- Hours. Script. Who takes the handoff
- The caller is told they are speaking with an assistant if the script says so
- If you add a line or change hours, we plan the next step
What you get
- 01Answer
The phone is picked up.
- 02Script
Your words. Your hours.
- 03Capture
Name, number, intent.
- 04Route
A person, a callback, or voicemail.
You provide
- A number, or we get one
- Hours
- The script
- The person who takes over
Integrations
If it has an API, we can wire it. Calendar, CRM, SMS, or whatever the brief names. It goes in the scope.
Calendar
CRM
SMS
API
Recording and consent follow Florida and carrier rules. Written in the quote. You are the business on the line.
Have a project in mind? Describe it and we can talk it through.